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If your product was not purchased within 7 years, we will not have available parts for it and cannot offer service for them. Items we currently service that normally need parts are the MS-5000 homegym and EnduroCycle models.
We also recommend checking with your local bike shop for spin bike repairs/part identification or National Gym Part Supply for Home Gym Cables and parts!
If you still need service on an EnduroCycle or MS-5000, please follow the below steps: Save time and hassle by having all the neccesary information readily available prior to ordering. Its as easy as 1,2,3
1. Identify which model you have by viewing the different product photos online. For EnduroCycles, find the 3 digit number after "EnduroCycle" on the Right Chain cover.
2. View the owner's manual related to your model # and idenify the part #s needed.
3. E-mail support@multisportsfitness.com the model#, part #, quantity, and ship to address so we can provide you a quote